Welcome to KUDAA Rider
KUDAA ("we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the KUDAA Rider mobile application and related services.
1. Information We Collect
We may collect the following information:
- Full name
- Mobile phone number
- Email address
- Pickup and destination addresses
- GPS location data
- Ride history
- Device information
- App usage information
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Verify your identity
- Process ride requests
- Connect you with drivers
- Provide customer support
- Improve our services
- Prevent fraud and misuse
- Comply with legal obligations
3. Location Data
KUDAA requires access to your location to determine your pickup location, provide accurate route information, match you with nearby drivers, and track ride progress.
Location data is collected only when necessary to provide ride services and improve ride safety and accuracy.
4. Data Sharing
We may share limited information with:
- Drivers assigned to your ride
- Payment service providers
- Government authorities when legally required
- Technology service providers supporting our platform
We do not sell personal information to third parties.
5. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request a copy of your data
8. Children's Privacy
KUDAA services are not intended for individuals under the age of 18.
9. Third-Party Services
Our application may use third-party services including mapping, messaging, analytics, and authentication providers. These providers may process data according to their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published within the application and on our website.
11. Contact Us
For privacy-related questions, please contact:
Email: support@kudaa.co.uk